Privacy Policy

CenterForComplexHernia.com is operated by Town Group Management LLC, an educational platform operator. Town Group Management LLC is not a healthcare provider, licensed medical facility, or covered entity under HIPAA in its capacity as a website operator. However, we take the privacy of all submitted information seriously and apply HIPAA-aligned standards to all intake data and imaging submissions.

All clinical care is provided by independently licensed physicians affiliated with Town Surgery NY PLLC, which operates as a separate entity and maintains its own HIPAA compliance obligations as a covered entity.

We collect the following categories of information through this website:

• Contact information: Name, email address, phone number, state of residence
• Medical history information: Prior surgical history, mesh status, current symptoms, imaging availability — submitted voluntarily through the intake form
• Medical imaging: CT scans, MRI studies, and other imaging submitted through secure upload channels
• Referring physician information: Name and contact information of referring physicians, when provided
• Technical data: IP address, browser type, pages visited, and other standard web analytics data

Information submitted through this site is used exclusively for the following purposes:

• Routing your inquiry to affiliated surgeons at Town Surgery NY PLLC for educational case review
• Facilitating communication between you and affiliated physicians
• Improving the educational content and functionality of this website
• Complying with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Medical imaging submitted through this site is treated with the highest level of confidentiality. Imaging is transmitted through encrypted, secure channels and is accessible only to affiliated physicians at Town Surgery NY PLLC for the purpose of case review.

Imaging files are stored using encrypted storage with access controls. We do not retain imaging beyond the period necessary for case review and follow-up, unless you establish a clinical relationship with an affiliated physician, in which case imaging becomes part of your medical record maintained by Town Surgery NY PLLC.

If you have questions about how your imaging is handled after a clinical relationship is established, please contact Town Surgery NY PLLC directly.

We implement industry-standard security measures to protect information submitted through this site, including:

• SSL/TLS encryption for all data transmission
• Encrypted storage for all intake data and imaging
• Access controls limiting data access to authorized personnel only
• Regular security assessments

No method of electronic transmission or storage is 100% secure. While we apply rigorous security standards, we cannot guarantee absolute security of information transmitted over the internet.

This site uses standard web analytics tools to understand how visitors interact with our content. This may include cookies that collect non-personally identifiable information such as pages visited, time on site, and browser type. You may disable cookies through your browser settings without affecting your ability to use this site.

You have the right to request access to, correction of, or deletion of personal information you have submitted through this site. To exercise these rights, contact us at the information below. We will respond to all requests within 30 days.

For privacy-related inquiries, contact Town Group Management LLC at: